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Oahu Power Restoration Update


Approximately 80% of Customers Now with Power



12:30 p.m. December 27, 2008

Darren Pai

Phone:  (808) 543-7753

HONOLULU – As of 12:00 Noon today, more than 237,000 customers across Oahu have electricity restored following yesterday evening’s island-wide power outage.  Currently, major areas where customers are still without power include Aina Haina to Hawaii Kai, Kaneohe to Hauula, and parts of downtown in the Kakaako area.  Customers in these areas do not need to call Hawaiian Electric.  Pockets of customers who are still without power in other areas across Oahu may call Hawaiian Electric’s Trouble Line at 548-7961 to report their outage.

Lynne Unemori, Hawaiian Electric Vice President of Corporate Relations reiterated that a thorough investigation will be done later to confirm the actual cause of the outage.  Yesterday, initially four major transmission lines went offline between 6 and a little past 6:30 p.m.  There were reports of lightning strikes in the vicinity of the lines, however further investigation will be conducted to determine the actual cause of the power outage. 

In the meantime, Hawaiian Electric asks customers who do have power to help by practicing energy conservation while the restoration process continues. This will help maintain stability on the grid.

“We understand the considerable frustration for those customers who are still without power at this time and appreciate their continued patience,” said Unemori.  “Please be assured that we are working as quickly and as safely as possible to restore electricity until every customer is back online, which may be much later today.”