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Safety and Emergency

Welcome to the Storm Center

At Hawaiian Electric Company, we work hard to provide you with reliable electric service. But power outages could happen due to uncontrolled forces of nature, such as tropical storm or a hurricane. The key to successfully weathering these situations is to be prepared.

Stay Safe and Informed

Look up outage information, restoration estimates, report an outage, safety tips and more!

To report a power outage call 1-855-304-1212 or 911 if it's an emergency. Learn more

Our main goal is to restore power safely and as soon as possible. Learn more

The key to successfully weathering any storm is by being prepared. See our Emergency Preparedness Checklist

Download or request a copy of our Handbook for Emergency Preparedness Book. Also available in several languages.


Power Quality

How To File a Damage Claim