Call Center

Hours of Operation

(808) 548-7311
7:30am to 6:00pm
(Monday - Friday)
Maui
(808) 871-9777
8:00am to 5:00pm
(Monday - Friday)

From Molokai and Lanai,
Toll-Free:
1-877-871-8461
8:00am to 5:00pm
(Monday - Friday)

Hilo
(808) 969-6999
7:30am to 4:30pm
(Monday - Friday)

Kona
(808) 329-3584
7:30am to 3:30pm
(Monday - Friday)

Waimea
(808) 885-4605
7:30am to 3:30pm
(Monday - Friday)
 

Customer Service Payment Center

Locations and Hours of Operation

American Savings Bank Tower
1001 Bishop Street* - 1st Floor Lobby
Mauka, enter on Alakea**
Honolulu, HI 96813

7:30am to 5:00pm
(Monday - Friday)

Payment Drop Box
On Alakea St. outside of 1001 Bishop St. office

820 Ward Avenue
Honolulu, HI 96814

7:30am to 4:00pm
(Monday - Friday)

*Public parking across the street at Alii Place – 1099 Alakea St. **ADA entrance from Tamarind Park/Bishop Street
Maui
210 W Kamehameha Avenue
Kahului, Maui 96732

8:00am-5:00pm
(Monday - Friday)

Molokai
Lot 32A Ulili Street
Palaau, Molokai 96748

8:00am-12:00pm
(Tuesday)
Hilo
1200 Kilauea Avenue
Hilo, HI 96720

730am to 4:30pm
(Monday - Friday)

Kona
74-5519 Kaiwi Street
Kailua-Kona, HI 96740

7:30am to 3:30pm
(Monday - Friday)

Waimea
Hawaii Electric Light Baseyard
Kamuela, HI 96743

7:30am to 3:30pm
(Monday - Friday)
 
Payment Processing Centers
Mailing Addresses
P.O. Box 3978
Honolulu, HI 96812-3978
P.O. Box 1670
Honolulu, HI 96806-1670
P.O. Box 909
Honolulu, HI 96808-0909